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We can answer all your questions here about the following topics:
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Do I need to make an appointment? |
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At BeautyWell®, It is recommended that you do make an appointment. |
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First time visit. |
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If this is the first time you will be visiting BeautyWell® we kindly request that you arrive 10 - 15 mins prior to your scheduled appointment. This will assist us in having you complete all your client information. This will also allow you to unwind, relax and enjoy the BeautyWell® ambience. |
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How is my appointment confirmed? |
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BeautyWell® confirms appointments via a SMS text message which is sent to your mobile phone, or alternatively, you will be contacted via telephone by one of BeautyWell’s professional therapists. |
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Do you have a cancellation policy? |
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Out of consideration for others, we kindly ask you to provide 24hrs notice if you wish to change or cancel an appointment. A cancellation fee of 30% will apply for any non attendants. |
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What if I am late? |
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At BeautyWell® we want you to enjoy the full experience of your treatment . Arriving late will only lessen your time spent with us, so please ensure that you arrive on time. |
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What methods of payment do you accept? |
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We accept all major credit cards and EFTPOS facilities, but we do request a minimum purchase of $20. |
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Do you perform male treatments? |
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At BeautyWell, we offer a wide range of treatments for men as well as women.
All our treatments can be tailored to suit men’s specific and individual needs. |
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What products do you generally recommend to men? |
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We generally recommend MD and Dermalogica products to men due to their extensive skin type ranges.
Consult your therapist to determine which product suits your skin type to achieve the best results. |
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Do I need to have the same therapist in every treatment? |
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At BeautyWell®, it is important that you feel comfortable and confident in your therapist. You may wish to change your therapist for your treatment, or you may choose to remain with your personal therapist. |
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Do you have Gift Certificates and Gifts? |
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We certainly do. At BeautyWell®, we accommodate specific requests, budgets and orders. We can also organise a direct delivery service as a gift idea. For more information, go to our Gift Vouchers link on the home page. |
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How do I prepare for a spray tan? |
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The night before your spray tan, we recommend you exfoliate your body using one of BeautyWell®s specialised exfoliates specifically designed for your skin. Concentrate on areas such as elbows, knees and arms as these are areas with the most dry skin cells. After exfoliation, moisturise your skin.
On the day of your tan, wear loose dark clothing to prevent your clothes rubbing the tan while it is still fresh.
Do not use deodorant, perfumes or make up as this affects the tan setting. |
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How long do I have to wait before I shower after a spray tan? |
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BeautyWell® recommends you wait 8-10 hours after your spray tan for it to take its full effect. Make sure you moisturise to extend the life of the tan! |
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How do I maintain my tan? |
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After your spray tan, try not to get wet or sweaty as this fades your tan considerably.
BeautyWell® recommends you use a specialised moisturiser which does not contain any alcohols, as this will strip and dry the skin. Your therapist will recommend a moisturiser or tan extender which best suites your skin type and specific needs. |
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Can everyone use the solarium? |
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Most people can use the solarium, although we do not recommend it to people who are very fair skinned, or to those who freckle easily. Consult your therapist to confirm your skin type, and which tanning service suits your skin best. |
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How long will my Spray Tan last? |
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Generally, spray tanning lasts between 5-7 days. Using the correct moisturiser and Tan extender will prolong the life of the tan. Your BeautyWell® therapist will recommend a tan extender and moisturiser which best suites your skin type and specific needs. |
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What is BOTOX®? |
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BOTOX® is a natural, purified protein that relaxes wrinkle-causing muscles creating an improved appearance.
The active ingredient in BOTOX® is botulinum toxin type A derived from bacteria in much the same way penicillin is derived from a mould. It is manufactured in sterile laboratory conditions. |
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How does BOTOX ®work? |
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Many facial wrinkles occur when we use our muscles to make repeated facial expressions. BOTOX® can be used to relax specific facial muscles that cause expression lines. Once the muscles are relaxed, you cannot contract them and continue to make the undesirable facial expressions. The lines gradually smooth away, and new lines are prevented from forming. |
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What does treatment with BOTOX® involve? |
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It is a non-surgical treatment whereby a small amount of BOTOX® is injected into selected facial muscles by your specialised BeautyWell® cosmetic professional using a very fine needle. |
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Does BOTOX® hurt? |
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The discomfort is minimal and is often described as similar to an ant bite sting for a few seconds. |
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Is BOTOX® safe? |
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BOTOX® has been widely tested and used safely for over 10 years.
BOTOX® is extracted from bacteria and redefined into a medication that has been used safely and effectively in hundreds of thousands of patients in over ten years. It is also approved for use in children over the age of 2 years with cerebral palsy. |
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What are the side effects? |
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There have been no long term side effects of BOTOX® reported in the 10 years of cosmetic use.
The most common side effect is tiredness and bruising at the site of the injection.
There is a very small risk (1-2%) of BOTOX® causing temporary weakness in nearby muscles such as a slight and temporary drooping of an eyelid or eyebrow lasting 1-6 weeks.
There are no known permanent side effects.
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How long does BOTOX® last? |
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BOTOX® takes effect after 2-3 days with the full effect at 7-10 days.
The effect can last up to 3-6 before lines slowly begin to returns. If you have repeat treatments, the effect tends to last longer. |
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Will facial expressions be affected by BOTOX®? |
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BOTOX® works specifically on the muscles treated. This means that any muscle left untreated, including untreated facial muscles, should not be affected by BOTOX®. |
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Who should not use BOTOX®? |
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As with many drugs, BOTOX® should not be given to pregnant or breastfeeding women or patients who have a neuromuscular condition. |
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How often do I need to have a facial? |
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BeautyWell® recommends you have a facial at least once a month. To maintain your results, we recommend that you use your correct home care. 70% of your results come from your home care. Your BeautyWell® therapist will recommend a series of products which best suit your skin type and cleansing routine. BeautyWell's specialised facials will help achieve and maintain your desired results. |
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What can I do to get a healthy glow back? My skin is so dull. |
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Microdermabrasion resurfaces the skin, removing dead or damaged skin cells. Results are immediate with an illumination of dull and stressed looking skin. Microdermabrasion helps maintain a brighter, clearer, firmer and healthier looking skin. |
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Do I really need to use a SPF moisturiser even though I don’t go directly into the sun? |
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At BeautyWell®, your SPF is the best investment you can make in skin care. The sun causes 80% of the damage on your skin including sun damage, ageing, fine lines and sensitivity.
By wearing a daily moisturiser, you are preventing a lot of the daily damage that builds up on your skin. Consult your BeautyWell® therapist to determine which SPF Moisturiser best suits your skin type, and daily routines. |
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What is Microdermabrasion? |
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Microdermabrasion is a non-invasive, gentle process of using crystals accelerated onto the skins surface to abrade layers of dead and damaged skin cells. On completion of the abrasive process, a vacuum suction whisks away the fired crystals and the unwanted abraded skin particles leaving your skin smoother, brighter, firmer and with a course of procedures blemish free. |
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What benefits can I expect with Microdermabrasion? |
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With Microdermabrasion, you will see an immediate visible result of youthful brilliance and an illumination of dull and stressed looking skin. This will help you maintain an even brighter, clearer, firmer healthier looking skin. |
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How do I care for my skin after Microdermabrasion? |
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Microdermabrasion increases microcirculation, bringing nutrients to the skin and improves greatly the appearance of all imperfections. Regular Microdermabrasion treatments offer exceptional opportunities for skin in an increase in penetration of home care creams and serums by 4-5 times greater than skin not treated by microdermabrasion.
Your BeautyWell® therapist will recommend a professional cosmetic maintenance program, which will include an appropriate SPF30, a pH balancing cleanser and a clinical strength, quality range of Vitamin A or AHA home care products. |
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How will the Microdermabrasion procedure feel on my skin? |
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This procedure is Hygienic, painless and safe, and the procedure can be customised for your special skin concerns, scheduled between work hours without any inconvenience or immobilisation and on completion you can apply light make up.
Any slight redness you may experience will fade between 1-24 hours, depending on the strength of your procedure.
Waxing is not recommended 2 days prior to or at least 7 days after the procedure.
BeautyWell® strongly advises againsed the use of sun beds and swimming in heavily chlorinated water for at least 2 weeks after your procedure has been performed. |
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